What information does Sinestezic collect?
Sinestezic collects personal data from visitors to the website who register their information or who use the online store. We also use “cookies“ (as described below) and track ip addresses so we can improve our services and enhance your Sinestezic (fashion shop) experience. In addition, Sinestezic (fashion shop) collects some protected personal information (e.g. name, address, telephone number(s), email address etc.) from our customers. Sinestezic does not collect or store any credit card information from our online customers. To serve you better, we may combine information you give us with other information that is publicly available.
How does Sinestezic use the information you provide?
If you give us your personal information online, then with your consent, Sinestezic (fashion shop) will use this information to keep you informed of our special events or promotions, to register you with our website, to administer our website services, and/or to process any orders you may place online. Otherwise, we may use the information you provide to us only to review our performance and to improve our services to you, or to communicate with you about your order if you have placed an online order. We will send you announcements or communications by email only if you give us your permission to do so by giving the appropriate consent on our web site. In addition, we may use information about your product interests and purchases from us to help us improve our site design and your online shopping experience. We may contact you, subject to the choices you have made, via e-mail, postal mail, or telephone, to conduct market research and learn more about how we can improve our product offerings. To serve you better, we may combine information you give us and information about your product interest and purchases with information from third parties, including demographic information and information that is publicly available. We may also combine this information with information from our affiliates. We use that combined information to enhance and personalize your shopping experience with us, and to communicate with you in accordance with this policy.
Does Sinestezic share your information with others?
To make sure that your shopping experience is private, safe and secure, on Sinestezic we use SSL Certificate (Secure Sockets Layer), an encryption technology that protects you online transactions. The “https” URL prefix and the green lock symbol in the browser address bar are a result of the SSL usage.
To safeguard your CREDIT CARD PURCHASES, you will always be asked to enter your CVV code for every order. Our Payments department may carry out anti-fraud checks before approving the transaction and for greater protection, they may contact you for further details before confirming the order.
Sinestezic uses appropriate security measures to protect the information you provide to us. However, while we take all reasonable steps to protect your personal information from unauthorized access, use or disclosure, you accept that no internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security unless this is due to our negligence.
Accuracy and retention
You are entitled to request access to and correction of all personal data you provide us, or to remove your name from Sinestezic’s marketing list at any time by contacting our customer service by email [email protected] or mailing address listed above.
Acceptance of privacy and modifications
What is a cookie and what is it used for?
A cookie is a small piece of data that is used to store information on your computer’s browser or program data subfolders when you visit a website, such as sinestezic.com (“website”). They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.
What cookies does sinestezic.com use and for what purpose?
Our website uses various different types of cookies and similar technologies, each of which has a different function as set out in the table below:
These cookies enable the website to recognise you every time you access the website, so that you don’t have to type in your login details each time.
If you have added items to your basket and closed the session without completing your purchase, but have not removed the items from your basket, these cookies enable you to carry on shopping with the same basket the next time you visit the website within a reasonable period of time.
These cookies are not essential for the website to function, but they improve the website and the browsing experience.
These cookies are used for example by Google Analytics in order to carry out statistical analyses of how users use our website through their computers or via our mobile applications, such as how many pages a user has visited or the number of mouse clicks made on a page while using the website. In such events, SINESTEZIC processes the results of these analyses in an anonymous way and for statistics purposes only, provided that the service supplier uses the cookies in connection with the browser installed on your computer or other device used to browse our website.
How can I disable cookies?
Most web browsers (Internet Explorer, Firefox, etc.) are configured to automatically accept cookies. However, most web browsers allow some control of most cookies through the browser settings, including the disabling of cookies at any time. We wish to make you aware, however, that disabling technical/browsing cookies or functional cookies may prevent our website from functioning correctly and/or may not allow you to fully and effectively take advantage of the services we offer.
In order to disable analytical cookies and to opt out of being tracked by Google Analytics across all websites, you can download the Google Analytics Opt Out Browser Add-on: tools.google.com/dlpage/gaoptout.